This is an automated patient-provider communication solution used to resolve next-day wellbeing and service issues after an emergency department visit, office appointment, or outpatient procedure.

With urgent issues, built-in alerts immediately notify designated staff members. Cases are listed in the Active Issues Manager (AIM), which allows the hospitals to leverage intelligent automation and send personalized patient responses within seconds.

Performance metrics and patient comments are pushed to each provider two days after each shift.

•  Admin Dashboard for monitoring.
•  Client Management.
•  Hospital Management.
•  Department Management.
•  User Management.
•  Manage User Roles.
•  Setup Survey.
•  Gateway Management.
•  Manage Providers (eg: Doctors).
•  Reports.
•  Manage Care plans.
•  End User: Respond to surveys (Survey link shared through Email/SMS).